Terms and Conditions for A to Z Sign and Design LLC
Last Updated: 6th day of March, 2025
Welcome to the website of A to Z Sign and Design LLC ("we," "us," or "our"). By accessing or using our website (the "Site"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our Site. If you do not agree with these Terms, you should not use the Site.
1. Acceptance of Terms
By accessing and using this Site, you agree to be bound by these Terms and Conditions and our Privacy Policy, which can be found [here]. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
2. Use of the Site
A. Eligibility
You must be at least 18 years old to use this Site. By using this Site, you represent and warrant that you are at least 18 years of age.
B. License to Use the Site
We grant you a limited, non-exclusive, and non-transferable license to access and use the Site for personal or business purposes. You may not use the Site for any illegal or unauthorized purpose.
C. Prohibited Uses
You agree not to use the Site to:
3. Intellectual Property
A. Ownership
All content, design, trademarks, logos, graphics, text, and other materials on the Site are the property of A to Z Sign and Design LLC and are protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
B. User-Generated Content
If you submit any materials to us, including but not limited to feedback, comments, designs, or suggestions, you grant A to Z Sign and Design LLC a perpetual, royalty-free, worldwide, irrevocable license to use, modify, or display such materials without compensation to you.
4. Products and Services
A. Product Information
We make every effort to provide accurate descriptions and images of the products and services offered on the Site. However, we do not guarantee the accuracy of this information, and it may be subject to change without notice.
B. Pricing
All prices displayed on the Site are subject to change without prior notice. Prices are in USD and do not include applicable taxes or shipping fees, unless otherwise stated.
5. Orders and Payments
A. Order Acceptance
By placing an order on the Site, you make an offer to purchase the product or service, subject to these Terms. We reserve the right to accept or reject any order at our discretion.
B. Payment
You agree to provide accurate and complete payment information. All payments are processed securely, and we accept payment through various methods, including credit cards and other payment processors.
6. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more information.
7. Links to Third-Party Websites
The Site may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the content, privacy practices, or services offered by these third-party sites. You access them at your own risk.
8. Limitation of Liability
A to Z Sign and Design LLC will not be held liable for any damages arising out of or related to the use of the Site, including but not limited to direct, indirect, incidental, or consequential damages, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless A to Z Sign and Design LLC, its officers, employees, agents, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the Site or your violation of these Terms.
10. Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for any reason, including but not limited to a violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be resolved in the competent courts of [Insert County], [Insert State].
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
A to Z Sign and Design LLC
atozsignanddesign24@gmail.om
(539) 322-5099
Refund Policy for A to Z Sign and Design LLC
Last Updated: 6th day of March, 2025
At A to Z Sign and Design LLC, we are committed to ensuring customer satisfaction with our products and services. Please read our refund policy carefully to understand how we handle returns, exchanges, and refunds.
1. Custom Orders
A. No Refunds for Custom Designs
Since many of our products and services are custom-designed to meet your specific needs, we do not offer refunds or exchanges on custom orders once the design has been approved and production has begun. This includes any signage, prints, or designs created specifically for your business, event, or personal use.
B. Cancellation of Custom Orders
If you need to cancel a custom order, please notify us as soon as possible. If the order has not yet entered production, we may be able to process a partial refund, subject to a cancellation fee to cover any design or preparation work already completed.
2. Non-Custom Products
A. Refunds for Non-Custom Products
For non-custom items (e.g., stock signage or other standard products), we offer a refund within 14 days of purchase, provided the product is unused, undamaged, and in its original packaging.
B. Conditions for Refund
To qualify for a refund on non-custom products:
3. Damaged or Defective Products
A. Damaged or Defective Products
If your product arrives damaged or defective, please contact us immediately at [Insert Email] or [Insert Phone Number]. We will provide you with instructions for returning the item and issuing a full refund or exchange, including covering the cost of return shipping.
B. Proof of Damage
To assist with the process, please provide photographs of the damaged or defective product along with a description of the issue.
4. Refund Process
A. Processing Time
Once we receive your returned product (if applicable), we will inspect it and process your refund or exchange. Refunds will be credited back to your original payment method within 7-14 business days after approval.
B. Refund Method
Refunds for credit card payments will be issued to the original credit card used for the purchase. If you paid via another method (e.g., check or bank transfer), the refund will be issued accordingly.
5. Changes to Orders
A. Order Modifications
If you wish to modify or change your order, please contact us as soon as possible. Once production begins, changes may not be possible, especially for custom-designed products. In the case of non-custom orders, we will do our best to accommodate changes before shipment.
6. Contact Us
If you have any questions regarding our refund policy or wish to request a return or refund, please contact us at:
A to Z Sign and Design LLC
atozsignanddesign24@gmail.com
(539) 322-5099
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